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ACBservice Forex Broker Review (2019)

Last updated & tested: 2019-08-15

Asset Capital Business (ACB) is a relatively new broker, having been formed in 2019. Despite being a new broker, it still offers a large amount to the market. It provides a wide range of tradable elements, consultation, social trading, and top-tier services across the board. As a UK and Marshall Islands-based broker, it has a range of excellent licences in place. This helps to make sure that traders trust the broker right away, even though it is a new broker on the market.

Highlights
  • Incredible number of tradable assets available
  • Social trading is on offer
  • Regulated to trade in the industry
  • New broker to the market
19.
of 29 CFD Broker
ACBservice
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
Headquarters and regulation

(FCA)

Fees and Spread

Spread fixed

Lever

up to 1:1000

Mini contracts tradable

Trading platform

MT5

Mobile Trading & Apps

Demo account

Yes

Number of indices

15

Minimum deposit

$ 300

Services & additional benefits

Live
E-mail
Economic Calendar
Videos

1. Trading Offer

Robo Advisor Trading Offer

When it comes to a robo advisor comparison, one of the first things to look at is what is on offer to trade. ACB has made sure that it offers traders a huge amount of choice in this regard. When it comes to forex, there are over 650 currency pairs, and traders are able to engage in a number of different ways. More exotic pairs are available for trade at ACB, unlike at other more established brokers. The CFD offerings are even larger. With over 3,800 available, the range of choice is one of the best on the market. ACB also covers indices, commodities, cryptos and stocks.

15
Indices
Number
1000
Stocks
Number

The social trading on offer at ACB also acts as a robo advisor. While it does not carry out trades by analysing the market in the manner that a traditional robo advisor would, it does trade automatically based on the trades carried out by successful traders. This offers traders who are inexperienced or do not have the time to dedicate to trading a route to potential high earnings.

There is no opportunity to open a custody account at ACB, which may leave some people deciding against opening an ACB brokerage account, especially if they want to try to create a nest egg for their children. There is in fact just one type of account available, which does limit the amount of scope that traders have for variety within their ACB account.

Trader Rating
ACBservicereview_summary_group_1_image
  • Huge range of CFDs
  • Large number of other tradable assets
  • No custody account available
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
2. Costs

Robo Advisor Costs

In the process of writing this review, we found that ACB’s fees and trading conditions were generally in line with the market. In order to open an account, traders need to make a minimum deposit of $300. Once this has been done, they will be able to access the range of elements that are on offer. There are no percentage commissions on trades at ACB. This means that in order to carry out ACB stock trading, it is a straight flat fee, no matter the volume you carry out, though there is a maximum number of lots of 100 for each trade.

1:1000
Max Lever
0.0
FTSE spread
$ 300
Minimum deposit

For forex trades, ACB charges its traders $5. The charge for commodities is also set at $5. This is actually a drop in cost compared to what ACB previously charged, which was set at $7.50 and $10 respectively. ACB also offers a margin call level of 80% and a maximum leverage of 1:1,000.

There are no additional charges to hold an account with ACB, so the only fees are the costs associated with carrying out trades. As there is not the possibility of opening a custodial account with ACB, this means that there are also no charges on other types of accounts.

Trader Rating
ACBservicereview_summary_group_2_image
  • Minimum deposit of $300
  • No percentage commissions – all trades are charged a flat fee
  • Maximum leverage of 1:1000
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Risk warning: Capital can be lost. Terms and conditions apply.
3. Account

Accounts

The accounts that are on offer at ACB are quite limited. In this review of ACB, we found that there was just a standard account on offer to customers. This means that every customer has the same access to features. As there are no fees associated with having an account at ACB, customers do not have to worry about missing out on a higher level of service when using a lower standard of account.

The features on offer to customers are quite extensive. ACB offers customers both wealth management services, which can come from either a human or robo advisor, and the ability to trade themselves. This means that if you have an ACB brokerage account, it is very easy to choose the right method of trading for you. There is also the ability to use copy trading, also known as social trading. This means that you can pick a particular trader who has success on the market and your portfolio will then trade in the same manner as the trader you chose. It allows for customers who have a small amount of experience to easily engage with the market at a high level right away.

ACB also offers a demo account so that customers can get to grips with the trading platforms on offer and with trading itself. This gives potential traders the ability to decide if trading really is for them while also allowing them to build up some experience without any risk.

Trader Rating
ACBservicereview_summary_group_3_image
  • Only one account type is on offer
  • A lot of features are included with the ACB account
  • A demo account is available
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Risk warning: Capital can be lost. Terms and conditions apply.
4. Platform

Trading Platform

ACB uses MetaTrader 5 as the platform of choice for its services. Because MetaTrader 5 is widely regarded as the industry leader when it comes to trading platforms, it does give ACB a resounding “yes” to the question “is ACB good?”

MetaTrader 5 offers traders a huge range of different features. The interface is designed to be friendly to new traders, without reducing the efficiency that more experienced traders require. As such, traders can access the markets with ease, but if they require more sophisticated tools or screen layouts, they are available at the touch of a button. MetaTrader 5 offers a wide range of different analytical tools. Because of this, traders can quite easily find out all of the relevant information when it comes to making the right trading decision. By offering MetaTrader 5 to customers, ACB can be considered as a contender for best robo advisor.

MT4
metatrader
MT5
metatrader
IOS
Android
Broker owned Software

ACB also offers traders a mobile trading platform. MetaTrader 5 has separate iOS and Android versions – so an optimised and streamlined version of the platform is available no matter where you are in the world. The mobile platforms also offer an added bonus: the ability to receive push notifications. This makes it a lot easier to keep on top of trading, and if you have set an alert for when a price hits a certain point, then your mobile device can let you know instantly so that you can react.

Trader Rating
ACBservicereview_summary_group_4_image
  • Offers MetaTrader 5
  • MetaTrader 5 is easy to use but extremely powerful
  • Both iOS and Android are supported by MetaTrader 5
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
5. Usability

Usability of the Website

The website stood out instantly when we started this review of ACB. It has a professional and slick look. Anyone making their way to the ACB website is likely to instantly feel at ease. Obviously, this is an excellent first impression and gives customers a good opinion of what the services are going to be like.

The site itself is extremely well-designed. At the top of the page are links that take you to any area that you might need to visit. Each link has a drop-down menu that opens up all of the different options, and it covers all of the information that might be needed. The colour scheme is warm and does not have any harsh colours that might become difficult to look at after a while.

All of the products and pricing that are related to ACB are very simple to find, and as such customers will not become frustrated when using the site. When carrying out this review of ACB, we had no issues finding all of the most important information in relation to the products offered.

All of the various terms and conditions are available as PDFs at the bottom of the page, and the company registration information is also available at the bottom. This means that all of the regulatory documents related to the client/customer relationship at ACB are very easy to find.

Trader Rating
ACBservicereview_summary_group_5_image
  • The site looks extremely professional
  • The colour scheme is easy on the eye
  • All legal and regulatory information is easy to find
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Risk warning: Capital can be lost. Terms and conditions apply.
6. Support

Customer Support

The customer service at ACB is difficult to analyse in great detail at the moment. Because the broker has only been trading for about a year, there are not enough examples of its competence to get a full picture. This means that, when taking part in ACB stock trading, the customer service is likely to not be as tested as other more established brokers.

E-Mail
Telephone
Live-Chat
On the spot

This does not mean that the customer service is poor, however. ACB has a range of customer service offerings that gives traders a good level of service. Firstly, the customer support is open 24/5 – the same hours that the broker is open for trading. This means that during trading hours, customers can always get in touch with ACB to solve issues. While there is no live chat on offer on the ACB website, the broker does offer a support email and a phone number in order to alleviate issues. There is also a FAQs section on offer, which is the first port of call for any issues which may be common among other users.

Trader Rating
ACBservicereview_summary_group_6_image
  • New company, so not much information about customer service available
  • No live chat option
  • Both phone number and email support are open 24/5
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
7. Payment

Methods of Payment

The methods of payment that are on offer at ACB are in line with the majority of the industry. The only area in which they do not have as much choice is the range of e-wallet support. When carrying out a broker comparison, it is important to make sure that all of the transaction methods that are available are viable for you.

The first method that ACB offers to its customers is the ability to make a wire transfer. This will be carried out within five working days, which is pretty much the standard for the industry. If you are going to carry out ACB stock trading, a wire transfer has a minimum deposit of $300 and a maximum deposit and withdrawal of $5,000. Credit and debit cards are also available, and they have the same restrictions on them as wire transfers.

  • creditcard

None of the main e-wallet operators are available at ACB – this means that PayPal, Skrill and Neteller cannot be used. There is the ability to use Tether though. Tether is linked to the US dollar and behaves in a similar manner to a cryptocurrency because it is based on the blockchain. Tether is not accepted as widely as PayPal, Skrill or Neteller.

Trader Rating
ACBservicereview_summary_group_7_image
  • Wire transfers, credit and debit cards have a minimum deposit rate of $300
  • Wire transfers, credit and debit cards have a maximum deposit and withdrawal rate of $5,000
  • Tether is the only e-wallet option
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Risk warning: Capital can be lost. Terms and conditions apply.
8. Offers

Additional Offers

ACB does not offer any financial offers to its customers. The broker keeps its fees at a flat rate, in order to keep costs transparent, but there is nothing for high-volume traders in terms of discounts. However, this does not mean that ACB does not offer anything to its customers. While creating this review of ACB, we found that it offers a demo account. This means that traders can easily improve their experience of trading without having to take on the risk of trading with real money right away. It also allows traders to get used to the MetaTrader 5 platform.

E-Mail
Economic calendar
E-Book
Videos
Courses or Seminars
Demo Account

There is no training on offer to traders, as there is at many other brokers. However, ACB does offer some important information in terms of trading dates. With both a holiday calendar and an economic calendar available, it allows traders to keep up to date with all of the important goings-on in the financial year.

Traders also have access to an up-to-date news portal and a FAQs section. With these two sections, ACB offers a regularly updated source of information that will help traders improve their knowledge and trade with a more informed view of the world.

Trader Rating
ACBservicereview_summary_group_8_image
  • No financial incentives on offer
  • Demo account is available to traders
  • Financial calendars are available
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
9. Regulation

Regulation & Deposit Protection

All of the important self-regulation information for ACB is available in PDFs at the bottom of the website. This makes it transparent and clear just exactly what ACB offers to its customers. Customers can also easily find the company registration information for ACB. While putting together this ACB brokerage review, we found that all of the company registrations were legitimate, for both the UK and the Marshall Islands. As such, it is clear that ACB is compliant with all legal obligations to trade as a financial broker.

FCA
Regulatory Authority
MIFID II
Yes

While there is no information about legislation and financial regulations for ACB available at its site, it is verified by Visa and other credit/debit card operators. While this is not the same as legislation from a relevant regulator, it does show that ACB is trustworthy.

Trader Rating
ACBservicereview_summary_group_9_image
  • All regulatory information is available in PDFs
  • Company registrations are clear and concise
  • No regulatory information is made available
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
10. Awards

Awards

The majority of brokers on the market at the moment have won some sort of award. ACB is an exception to this rule. However, while carrying out this ACB brokerage review, we did find a number of reasons why its lack of awards is not a serious issue.

Firstly, ACB has not been trading for a very long time. This means that it has not had enough time to be able to be put forward to win any awards. Secondly, ACB started trading near the end of the financial year and the actual year-end, which means that the majority of its trading time has been taken up just before any awards were handed out, giving it even less time to be in consideration for any awards.

If in two years’ time, ACB still has no awards, then it may be a cause for concern, but right now it is not a serious issue.

Trader Rating
ACBservicereview_summary_group_10_image
  • No awards so far
  • Has been trading for less than a year
  • If ACB still has no awards in two years, then it may be a problem
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Risk warning: Capital can be lost. Terms and conditions apply.

Conclusion

ACB is undoubtedly in a position of weakness when compared to other more established brokers. This is because it is a newcomer in a crowded market. However, ACB does offer a range of features that helps it to stand out from the crowd. Firstly, the range of elements that can be traded at ACB is excellent – and not only is it excellent, but ACB has also publicly stated that it intends to continue to increase what it offers to customers.

There is also the ability to use MetaTrader 5. As MetaTrader 5 is the industry standard for trading platforms, it means that ACB is not working from a position of weakness. By also offering a flat fee for trades, costs are transparent and customers will not be surprised by any hidden charges.

Overall, ACB has made a good start to its position on the market. While there is still room for improvement, this broker offers enough to make opening an account there a worthwhile proposition.

Strengths

  • All fees are laid out up front – no surprise costs
  • MetaTrader 5 platform is available to traders
  • Customer service is open during all trading hours
  • Mobile trading is available
  • Website is superbly designed

Weaknesses

  • $5,000 maximum transaction limit
  • Only one type of account is on offer
  • There is no live chat available
Test result
Total

Ratings
0
Broker
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Risk warning: Capital can be lost. Terms and conditions apply.
ACBservice
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.

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