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Pepperstone CFD Trading - Review 2018

Last updated & tested: 26.11.2018

Pepperstone is a regulated and completely licensed financial services company that offers easy CFD trading of cryptocurrencies and Forex. Based in Australia, it was established in 2010 and it quickly became one of the leading service providers in CFD trading all over the world. They are known for their low-cost solutions across all CFDs. You can read a CFD broker comparison to see how Pepperstone scores against its competitors. Here’s the Pepperstone CFD trading – review 2018.

With the minimum fees, Pepperstone offers the best value for your money.

Highlights
  • Razor accounts with spreads starting from 0.0 pips
  • Available 24/5
  • ASIC regulated
  • Award-winning broker firm
3.
of 20 CFD Broker
Pepperstone
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Risk warning: Capital can be lost. Terms and conditions apply.
Headquarters and regulation

(FCA, ASIC)

Fees and Spread

depends on type of account

Lever

up to 1:30

Mini contracts tradable

Yes

Trading platform

MT4, MT5

Mobile Trading & Apps

Demo account

Yes, $50,000 in demo funds

Number of indices

14

Minimum deposit

$ 200

Services & additional benefits

Live
Hotline
E-mail
Economic Calendar
E-Book
Videos
Courses/Seminars

1. Trading Offer

1) CFD TRADING OFFER: ATTRACTIVE PEPPERSTONE SOLUTIONS

There are about 14 Pepperstone CFD solutions on offer. These CFDs cover most parts of the international economy. They offer excellent trade execution. And while there have been some complaints about their execution, most traders are satisfied.

14
Indices
Number
15
Raw materials
Number
0
Stocks
Number

The entire setup by Pepperstone has been made mainly for institutional traders. Retail clients also get access to that same technology. The CFDs offered by Pepperstone include NASDAQ, Dow Jones, CAC, FTSE 100, Nikkei 225, and DAX.

Traders can have very low latency CFDs that don’t have Dealing Desk execution. The company has trading accounts that have won several awards. Clients can easily buy or short-sell any of the 14 main stock indices. And that too without any commission.

As any Pepperstone CFD trading – review 2018 will tell you, when you trade indices, you can access a completely new set of markets. This means you can easily diversify and vary your trading strategies and get benefit from the opportunities presented by the international equities market.

Read a broker comparison – CFD comparison to see if Pepperstone is right for you.

Trader Rating
Pepperstonereview_summary_group_1_image
  • There are 14 CFDs on offer
  • Low latency CFDs
  • Buy and sell stock indices with no commission
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Risk warning: Capital can be lost. Terms and conditions apply.
2. Costs

2) CFD TRADING COSTS : ALL YOU NEED TO KNOW

There are two pricing models. There are Razor accounts that are commission based. And then there are Standard accounts that come with commissions. The fees can be different, depending on the trading platform.

Razor account clients get access to Pepperstone’s raw institutional spreads. In Pepperstone CFD trading – review 2018, it’s common to see some big currency pairs such as EUR/USD with a 0.0 pip spread. The Standard accounts by Pepperstone are about 1 pip bigger than the Razor accounts. The Standard accounts come with no commission because it is factored into their spread.

1:30
Max Lever
1
FTSE spread
$ 200
Minimum deposit
Yes
Mini contracts
Tradable

If you want to go the commission way, Pepperstone’s commission is $7 AUD for one traded lot, both ways.

Spreads depend on the currency pair you select. If you pick an uncommon pair, the spread will be higher. The real spread can be found by the market value and the difference between the buy/sell price at any time.

The spread of Razor accounts will be the exact difference in the buy/sell value but the Standard account will have an additional amount apart from the Razor spread.

Trader Rating
Pepperstonereview_summary_group_2_image
  • Clients can pay through pips or commission
  • There are different pricing methods for Razor and Standard accounts
  • Experienced traders prefer Razor accounts
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Risk warning: Capital can be lost. Terms and conditions apply.
3. Account

3) ACCOUNTS: LEARN ABOUT 4 PEPPERSTONE ACCOUNT TYPES

There are two basic account options for the clients: Demo trading account and a live account.

With the Demo account, clients can get a 30-day trial practice to see how trading works. It’s really simple to setup and needs just 3 steps. Traders get an access to $50,000 demo trading money.

When you’re ready to use the real money on the trading platform, you can use any of the following accounts:

  • Standard
  • Razor
  • Swap Free
  • Active Traders

Standard account: Standard is the classic account that offers access to competitive liquidity and interbank spreads with no commission.

Razor account: The Razor account offers you direct access to deepest liquidity along with transparent trading costs.

Swap-free account: Swap-free accounts are for traders who cannot pay or receive swaps. It’s an interest-free trading account and allows traders to benefit from the deep liquidity offered by Pepperstone.

Active trader account: This account lets you earn cash rebated on trading and lets the clients access a wide range of benefits exclusively for high volume traders.

Trader Rating
Pepperstonereview_summary_group_3_image
  • Demo and live accounts available
  • Live accounts are of two main types – Razor and Standard
  • Two other account types are available – Swap free and Active Trader
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Risk warning: Capital can be lost. Terms and conditions apply.
4. Platform

4) CFD TRADING PLATFORMS : WHERE DO THEY STAND

If you read a Pepperstone CFD trading – review 2018, you’ll know that clients can access Pepperstone CFDs directly within cTrader and MetaTrader4. This eliminates the requirement for having multiple accounts and enhances the trading experience.

Apart from MT4 and cTrader, there are other trading platforms that help clients have a quick and easy trading experience. These platforms can be used all over the world to trade FX and CFDs.

MT4
metatrader
MT5
metatrader
IOS
Android
Broker owned Software

Pepperstone also provides extra information on their platforms including MAM/PAMM, API trading, and a comparative study of their trading platforms. You can check the features of all the platforms side by side to make an informed decision.

All their platforms are free to use and come with different sets of features. For example, cTrader allows you to have custom background whereas this feature is not available on MT4 and MT5. All these platforms work on desktops and laptops as well as smartphones and tablets so you don’t have to miss a trading opportunity when you’re on the go.

Pepperstone provides different tools with each platform. For example, with MT5, you get Smart Trader tools to help you get unique insights into the market. This will help you trade smarter. With cTrader, you’ll get cAlgo that is a powerful platform to help you trade with robots. It helps you create your own algorithms for testing.

Trader Rating
Pepperstonereview_summary_group_4_image
  • Pepperstone offers MT4, MT5, and cTrader platforms
  • There are several tools with each platform
  • Using the platforms is free
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Risk warning: Capital can be lost. Terms and conditions apply.
5. Usability

5) USABILITY OF THE WEBSITE : THE INTERFACE AND EASE OF BROWSING

Pepperstone has a user-friendly website. While they offer excellent trading platforms, they also provide educational content. There are daily updates on market news and reviews. They also offer an economic calendar that alerts the traders for upcoming events.

When you use Pepperstone, you’ll get access to their financial glossary that will help you understand the industry better.

Traders can start trading CFD and Forex in a few quick steps. The entire registration process takes just a few minutes to setup. The process is pretty simple and you just have to enter the data requested by Pepperstone.

You’ll need to register with your email and enter a password. Once you confirm the email, the Secure Client area will be open for you. Now fill out all the required details and set the leverage and currency limits. There will be a short survey about your experience in trading. Complete that to let Pepperstone understand the expertise you hold.

Once this is done, you’ll be asked to upload your identity documents. The entire process takes about 10-20 minutes depending on your connection. If you face any problems, you can contact their customer service department.

Trader Rating
Pepperstonereview_summary_group_5_image
  • Easy-to-use website
  • Registration takes just a few minutes
  • 24-hour customer service
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Risk warning: Capital can be lost. Terms and conditions apply.
6. Support

6) CUSTOMER SUPPORT : IS IT ANY GOOD

Pepperstone offers exceptional customer support. The professionals at the customer service department are quick and proactive. They offer relevant answers and give solutions to clients’ problems in a professional way.

During the trading days, online chat is available 24 hours. So no matter which time zone you live in, you can always contact them and get answers to your questions. When you chat with them, the transcript will also be emailed to you so you can keep a record of it.

E-Mail
Telephone
Live-Chat
On the spot

If you don’t want to chat, you can send them an email. The support is also very active with the emails and will reply quickly. Their average response time is 5 hours. The answers are relevant and generally solve the issues with just one email and you won’t have to mail them back and forth.

If you want phone support, you can talk to their executives at any hour of the day. The support is available in English, French, Spanish, and Arabic. Customers also get an account manager who’s responsive, timely, and helpful. The best thing about the account manager is that they don’t behave like salesmen and won’t bombard you with their sales pitches. The customer service has a really helpful attitude and if you ever get stuck anywhere, they’ll help you out.

Trader Rating
Pepperstonereview_summary_group_6_image
  • 24-hour support
  • Quick and relevant replies
  • Available on chat, email, and phone
  • Clients also get Account Manager
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Risk warning: Capital can be lost. Terms and conditions apply.
7. Payment

7) METHODS OF PAYMENT : WHERE AND HOW DOES YOUR MONEY PROCESS

There are several deposit methods and you can use any funding method for several currencies. Many of these funding methods are fee-free too. Pepperstone offers these funding methods:

  • Credit cards/debit cards
  • Bank Transfer
  • PayPal
  • China Union Pay
  • Poli
  • Skrill
  • BPay
  • Qiwi
  • FasaPay
  • Neteller
  • Broker to Broker

Deposit Fees

There are no fees on these funding methods: MasterCard, Visa, PayPal, Bank Transfer, Poli, Skrill, BPay, and Neteller. Standard deposits by credit/debit card will have a fee of 1.8% and a fee of 3% on other methods.

Withdrawal fees

When you withdraw the money back using MasterCard or Visa, there are no withdrawal fees. To withdraw the complete original deposit amount, there will be no PayPal fees. However, PayPal will charge 3% when the withdrawal amount is greater than the deposit amount.

  • banktransfer
  • creditcard
  • paypal
  • neteller
  • skrill

For Skrill, the fee is fixed at $1USD. Bank wire transfers will cost $20 USD for international banks. However, for Australian banks, there are no charges.

If you want to check if the deposit you made has reached Pepperstone, you can check it on the Client Area. You can also check your trading account to see if the deposit has been made.

Trader Rating
Pepperstonereview_summary_group_7_image
  • There are a number of funding methods
  • Some funding methods don’t have a fee
  • Some withdrawal methods are also free
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Risk warning: Capital can be lost. Terms and conditions apply.
8. Offers

8) ADDITIONAL OFFERS : REFERRALS, QANTAS AND MORE

Apart from the usual services by Pepperstone, there are also some additional offers. New and eligible clients get 10 Qantas points for each dollar deposited in their account on the initial deposit. This can be up to 50,000 points. It’s a one-time bonus only. This makes getting started really easy.

To avail this offer, just open a new live trading account and link it to a Qantas frequent flyer membership. Now you need to make a deposit and depending on the amount you enter, you get Qantas points. But that’s not all. After that, you can get additional 10 points for each lot on your Forex trade.

E-Mail
Economic calendar
E-Book
Videos
Courses or Seminars
Demo Account

There are also referral programs. If you refer a friend or family members to Pepperstone, you’ll be awarded benefits. In fact, so many people refer Pepperstone CFD broker to their friends that a large part of their new clients arrive this way. For each referral, a client will get more than $1000 AUD and for each tradeat a minimum of 5 standard lots, the client will get $100 AUD in the trading account.

There are also some other seasonal offers and for that, you’ll need to contact Pepperstone customer support.

Trader Rating
Pepperstonereview_summary_group_8_image
  • Qantas points on registration
  • Up to 50,000 Qantas points
  • Referral bonus of $1000 AUD
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Risk warning: Capital can be lost. Terms and conditions apply.
9. Regulation

9) REGULATION AND DEPOSIT PROTECTION : LEARN ABOUT THE LEGALITIES

Pepperstone has two legal entities under which it works:

Pepperstone Limited: This is to provide services in the UK. It also serves EEA accounts that are regulated by FCA FCFS and offer a protection for a maximum of 50,000 GBP for each user.

Pepperstone Group Limited: This is to provide services to accounts that are outside the EEA ASIC regulations. Pepperstone holds a license by the FCA. If you want to trade on Pepperstone from EEA or UK, your funds will be held with Barclays Bank. Pepperstone Limited gets protection by FSCS which means each person will get a security of up to 50,000 GBP if the company declares insolvency.

FCA, ASIC
Regulatory Authority
MIFID II
Yes
50000
Dep. Protection

If you’re outside EEA and UK, Pepperstone Group Limited gets its regulations by the ASIC. It also holds an AFSL license. You will be protected depending on the area from where you register on Pepperstone. However, keep in mind that you’ll be protected on both entities. Whether you live in the UK or outside, your funds will always be safe.

While there is no requirement of coverage of monetary compensation by ASIC, Pepperstone Group Limited is audited and reviewed at regular intervals to make sure they adhere to the government standards.

When you open an account on Pepperstone Group Limited, your funds will be held by the National Australian Bank.

Trader Rating
Pepperstonereview_summary_group_9_image
  • Pepperstone has two legal entities
  • Pepperstone Limited works in UK and EEA
  • Pepperstone Group Limited works outside the UK and EEA
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Risk warning: Capital can be lost. Terms and conditions apply.
10. Awards

10) AWARDS: WHERE DOES PEPPERSTONE STAND IN THE INDUSTRY

Pepperstone Group Limited is a prestigious group that has been winning several awards each year. In 2017, Pepperstone won 6 awards in Australia FX Report. The company was ranked number one in customer service, spreads, value for money, fund withdrawal, educational materials, and risk management. They also won 2 awards from Governor of Victoria as the exporter of the year and the digital technologies award. In the same year, they won the growth company of the year award and financial services growth company of the year award as well.

In 2016, they won 8 awards and were declared the number one in customer service, overall client satisfaction, execution speed, value for money, platform reliability, spreads, commissions, and ease of use of the platform.

In 2015, they won the investment trends award from Australia FX report and also the award for overall client satisfaction. Read any broker comparison and you’ll find that Pepperstone is among the leaders.

And that’s not all. Pepperstone has been winning awards since 2012. They have also been nominated for several prestigious awards. With a long list of awards and trophies, Pepperstone has risen to be among the top CFD brokers in the world.

Trader Rating
Pepperstonereview_summary_group_10_image
  • Pepperstone has been winning awards since 2013
  • The company has won 10 awards last year (2017)
  • They have also been nominated in several prestigious awards
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Risk warning: Capital can be lost. Terms and conditions apply.

CONCLUSION – FINAL THOUGHTS FOR OUR PEPPERSTONE REVIEW

Pepperstone is a reliable broker company that offers several instruments to trade. However, the niche offering of this company is mainly Forex and popular CFD markets.

Pepperstone CFD trading offers easy services and has a user-friendly platform. It is the only broker service that provides Qantas points to clients on registration. Making deposits and withdrawals is easy and they send email notifications whenever you get funds.

Pepperstone offers 24-hour client service and funding options to make sure that you get smooth services, no matter what your time zone is.

The CFD technology offered by Pepperstone makes it easier for traders to execute big CFD orders while keeping the slippage to a minimum. This allows clients to have the best trading experience.

The company is trusted by several users and offers great speeds as well. They have competitive spreads and plenty of funding options. With so many features, Pepperstone is certainly the best CFD broker.

Strengths

  • High speeds
  • Competitive fees
  • Several account funding options
  • Excellent customer service

Weaknesses

  • No stocks or futures
  • No in-house research team
  • No windows app
Test result
Total

Ratings
0
Broker
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Risk warning: Capital can be lost. Terms and conditions apply.
Pepperstone
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.

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