In a crypto broker comparison, Pepperstone is still relatively young, founded in 2010, but has already managed to make a name for itself. This Australian company regularly receives positive Pepperstone review articles due to its offerings and platforms. The team behind Pepperstone has a solid foundation and had the common goal of delivering exceptional customer service, reduced spreads, and no delays in executing trades. Today, the company’s headquarters are in Melbourne, Australia, with additional offices in Dallas, Bangkok, Shanghai, and London.
- Founded in 2010
- Experienced management team
- Headquarters in Australia
- Major offices in London, Dallas, Bangkok, and Shanghai
- 1. Crypto Trading Offer: 5 Cryptocurrencies and More Than 70 Pairs
- 2. Crypto Trading Costs: Excellent Leverage and Reasonable Fees
- 3. Accounts: Four EDGE Account Types to Choose From
- 4. Crypto Trading Platforms & Mobile Trading: 11 Platforms Available
- 5. Usability of the Website: Intuitive Website with Personality
- 6. Customer Support: Available from Any Page
- 7. Methods of Payment: Over a Dozen Funding Methods
- 8. Additional Offers: Offering a Range of Client Resources
- 9. Regulation & Deposit Protection: Regulation by ASIC and FCA
- 10. Awards: Young but Honored
- 11. Conclusion: Is Pepperstone a Good Broker?
Trader Rating Total
Bitcoin, Ethereum, Ripple, Litecoin, Dash
MT4, MT5, Broker-owned Software
Yes, available for 30 days
1.) Crypto Trading Offer: 5 Cryptocurrencies and More Than 70 Pairs
The Pepperstone broker strives to offer trading for all the assets client want, which is why it has more than 70 currency pairs in addition to a range of indices, commodities, and metals. Index CFD trading includes assets across 14 major stock indexes and clients can even trade energy without commissions. While most of the offerings from Pepperstone crypto are expected, the option of more exotic assets, such as precious metals and energy, is unique. This best forex broker allows for low-cost trading of gold, silver, platinum, or palladium. The energy trading is something few other competitors offer, and it includes both of the major oil markets, Brent crude oil and West Texas Intermediate crude oil, along with natural gas.
Those in search of cryptocurrency trading can utilize Pepperstone’s crypto CFDs for Bitcoin, Ethereum, Bitcoin Cash, Litecoin, and Dash. This covers the most popular cryptocurrencies. By trading CFDs instead of the underlying asset, clients do not need to get a crypto wallet or make an account on exchanges. This allows traders to take advantage of cryptocurrency without the hassle associated with owning it.
- 5 cryptocurrency CFDs
- Trade precious metals or energy
- Over 70 cryptocurrency pairs
2) Crypto Trading Costs: Excellent Leverage and Reasonable Fees
As with any other broker comparison, the fees associated with trading on Pepperstone depend on the asset. Pepperstone forex traders can enjoy leverage of as much as 1:30 with spreads that start at just 0.0 pips for major pairs like USD with EUR, AUD, and GBP. Energy trading can also deliver as much as 1:30 leverage without any commission and have minimum trade sizes of just 10c per pip. Leverage for crypto can go up to 1:2.
The 77 trading instruments found in a Pepperstone review all have institutional-grade pricing to save you money as you trade. The 11 major index CFDs can be traded from a spread of just 0.1 pip and at $1 per point. All spreads and related fees are clearly listed on the “Spreads” page, accessible via “Forex Trading” then “Trading Conditions.” There are also small commissions for the MT4 Razor account, such as 0.035 AUD for 0.01 LOTS (1,000 AUD).
Pepperstone utilizes trade execution via pricing from 22 different banks, as well as liquidity providers in fully automatic execution. There is no intervention via the “Dealing Desk” on any trading instruments.
- Institutional-grade pricing
- Some assets have no commissions
- Leverage up to 1:30
3) Accounts: Four EDGE Account Types to Choose From
Pepperstone is a best forex broker thanks to its range of account options. There are four choices, each with varying commissions and benefits, including an Islamic account that is Sharia compliant and one for institutional or high-volume traders. The Standard account has zero commission and institutional- grade STP spreads, while the Razor account has a $3.50 commission and spreads from 0.0 pips. The Standard account has interbank spreads from just 1.0 pips, negative balance protection, and liquidity from 22 banks. For Razor accounts, the commission of $3.50 is per 100k traded. This account does have a minimum opening balance of $200 AUD (or the equivalent) with trade sizes from 0.01 to 100 lots. It also allows for EAs, scalping, and hedging. It also has a wide range of base currencies available: AUD, USD, GBP, JPY, EURO, CAD, NZD, CHF, SGD, and HKD.
Islamic traders will want to note in a review of Pepperstone that the Swap Free account is Sharia-compliant and has no commission. Scalping, hedging, and EAs are allowed, and base currencies can be AUD, EUR, USD, or SGD. Those interested in the Active Traders account for high-volume and institutional traders should contact Pepperstone for commission information and will get spreads from just 0.0 pips. This type of account can include a dedicated relationship manager, advanced reporting, VPS hosting, and more.
- Four accounts available
- Account choices for Islamic and high-volume traders
- Commissions as low as $0
4) Crypto Trading Platforms & Mobile Trading: 11 Platforms Available
Is Pepperstone a good broker with a platform to fit your needs? With 11 different platforms, traders are almost guaranteed to find one they appreciate. As with others in a broker comparison, Pepperstone offers MetaTrader4 as a platform. These MT4 platform options, however, go above and beyond, including MetaTrader 4, MetaTrader 4 Mac, MetaTrader 5, Smart Trader Tools, WebTrader, Android, iPhone, and iPad/Tablet versions.
Users can additionally consider cTrader, a popular option in a Pepperstone review. This is available as cTrader, cTrader Mobile, cTrader WebTrader, and cTrader cAlgo. There are even platform choices for API trading and MAM/PAMM. Between this range of options, users can trade using Pepperstone on their desktop, via their browser, or on their mobile device. MT4 always receives positive Pepperstone trading platform review analyses thanks to its tools like in-depth analytics and news, live quotes, and real-time charts, plus expert advisors. cTrader is actually from Pepperstone and stands out with its customizability. Most platforms are geared toward advanced traders, but Pepperstone offers resources to help beginners understand the platforms.
- 11 platforms to choose from
- Numerous versions of MetaTrader and cTrader and API trading available
- Multiple mobile trading platforms
5) Usability of the Website: Intuitive Website with Personality
Our review of Pepperstone appreciates the website’s ability to remain intuitive and professional while still showing off some personality. Instead of sticking to the black-and-white themes common on most other forex broker comparison pages, Pepperstone relies on mostly blue with hints of white and red for a more fun appearance that is still professional.
The website is easy to navigate with access to the WebTrader, Live Support, and Client Login at the top of every page. The main menu includes options for “About Us,” “Forex Trading,” “Trading Platforms,” “Client Resources,” and “Partnerships.” Hovering over any of these gives you related pages, further divided by category. “Forex Trading,” for example, has three main subcategories of “Instruments,” “Trading Accounts,” and “Trading Conditions,” each with several related pages. This makes Pepperstone straightforward to navigate, as does the search bar at the top of the page.
To appeal to users around the world, our Pepperstone trading platform review points out that the website is available in 13 languages. It is also incredibly easy to find legal information by going to the “About Us” section.
- Professional layout that feels a bit more “fun” than competition
- Intuitive navigation menu
- Live Support from any page
6) Customer Support: Available from Any Page
As a best forex broker, Pepperstone makes it possible to get Live Support from any of the pages on their website by clicking a button. This takes you to the Live Chat. At the bottom of every page, you can also find contact information, including phone numbers and the address for Pepperstone. The option to “Contact Us” appears from every page of the website once you scroll below the fold. From here, you will also find the numbers and links for 24-hour phone support and online support, the latter of which you can get via email or Live Chat. Both a local and an international number are available.
To further assist clients and prevent the need for contacting customer support at all, Pepperstone also includes a “Support” center. Is Pepperstone legit with an information-filled support center? Some competitors have small Support pages, but Pepperstone has a great deal of information, along with a search function to find it easily. Everything is divided into categories, such as “About Trading,” specific platforms, a “Secure Client Area,” and more. There is also a separate FAQ section with additional information.
- 24-hour support
- Live chat, email, or phone support
- Live chat available from any page of website
7) Methods of Payment: Over a Dozen Funding Methods
Although Pepperstone is based in Australia, it is geared toward a worldwide audience. As such, this best forex broker offers numerous funding options. In fact, most Pepperstone review articles agree that this broker goes above and beyond with funding methods. They include Verified by Visa, MasterCard SecureCode, debit and credit cards, bank transfers, PayPal, China Union Pay, Poli, BPay, Skrill, Qiwi, Neteller, FasaPay, regional-specific funding, and broker-to-broker funding. Most funding methods do not have any fees for deposits. Standard debit and credit cards do have a 1.8 percent fee for deposits in AUD or a 3 percent fee for other currencies. Funding via Qiwi also has a 3 percent fee.
There are not any withdrawal fees for those done via MasterCard Secure Code or Verified by Visa. There are no fees for withdrawals via PayPal that are the same as the original deposit, but PayPal will charge 3 percent for amounts above this. Skrill withdrawals cost $1 USD. International bank wire withdrawals cost $20 USD, while those within Australia in AUD are free. The withdrawal process is straightforward. Fill out the form on the “Secure Client Area” under the “Withdrawal” tab.
- More than 12 funding options
- Most funding options have no fee
- Withdrawal fees can be zero
8) Additional Offers: Offering a Range of Client Resources
In addition to the vast Pepperstone broker offerings for trading assets, FAQ section, and support page, this brokerage has additional trading resources for those of all skill levels. Is Pepperstone legit with training tools available? Beginners will want to explore the “Learn to Trade Forex” section with its easy-to-understand information on such topics as terminology, how forex works, types of analysis, and more. Those of all experience levels can expand their skills with the webinars and trading guides. Once you sharpen your knowledge, you can test your skills via a Pepperstone demo account, which has no risk as it does not use real money.
As you trade, you will also get other tools expected from a broker comparison, including the latest news related to forex and a market review. A Pepperstone review of the economic calendar will point out its detail, including the time and date of events, along with time left, country, impact, actual event, and previous outcomes from the same event in the past. Finally, those who follow Pepperstone trading platform review advice and use MT4 can take advantage of Autochartist for technical analysis. This is a pattern-recognition tool that constantly monitors markets and creates alerts after identifying new opportunities.
- Library of trading guides and introductory information
- Vast FAQ and Support pages
- Tools, such as economic calendar and Autochartist
9) Regulation & Deposit Protection: Regulation by ASIC and FCA
Depending on where clients live, they will get to take advantage of regulation from one of several organizations. The Australian Securities and Investments Commission (ASIC) regulates and licenses Pepperstone Group Limited in Melbourne, with AFSL No. 414530. Within the United Kingdom, the Financial Conduct Authority (FCA) provides regulation with Company Number 08965105 and Registration Number FRN 684312.
The ASIC regulation applies to countries outside of the UK and EEA and also includes Professional Indemnity Insurance with Lloyds of London. The accounts are maintained with National Australia Bank and independently audited by Ernst & Young. Those within the UK and EEA utilize the Pepperstone Limited licensing in England and Wales by the FCA. The independent audits and Professional Indemnity Insurance are the same as in jurisdictions regulated by ASIC. The FCA-regulated countries, however, maintain client accounts with Barclays. A strong point in a Pepperstone review is also the coverage via the UK Financial Services Compensation Scheme (FSCS) of as much as £50,000 per person. For further client protection, accounts include negative balance protection, an automated risk management system.
- Regulated by ASIC and FCA
- Covered by FSCS a compensation scheme to protect traders’ deposits
- Professional indemnity insurance
10) Awards: Young but Honored
Despite only arriving in 2010, the Pepperstone broker has already earned numerous awards, as well as multiple additional nominations. By 2012, it won a broker comparison to earn the title of “Best Intelligent Platform” from Forex.com.cn and the honor of “Best ECN Broker Asia 2012.” In 2013, Deloitte recognized Pepperstone as a “Rising Star,” and it also earned honors for offering its Razor account and growing quickly. 2014 included honors like “2014 Australian EY Entrepreneur of the Year” and “Fastest Growing Company in Australia” from BRW Magazine. In 2015, Pepperstone took home two honors from the Investment Trends Australia FX Report, including “Customer Service” and “Overall Client Satisfaction.”
More recently, Pepperstone earned eight awards from the 2016 Australia FX Report, including for spreads, execution speed, customer service, platform reliability, commissions, and more. 2017 saw numerous accolades to add to a review of Pepperstone, including two from the Governor of Victor Export Awards 2017, “Exporter of the Year” and “Digital Technologies Award.” Pepperstone also earned two Australian Growth Company Awards the same year. Combined, these awards show that Pepperstone offers an intuitive and reliable platform, top customer service, continued growth as a company, and an excellent value via spreads and commissions.
- Began winning awards in 2012
- Awards for platform, customer service, value, and more
- Additional nominations over the years
- Awards show a reliable, up-and-coming best crypto broker
Conclusion: Is Pepperstone a Good Broker?
Pepperstone remains competitive in a forex broker comparison due to the choice of four different accounts and 11 trading platforms, each with their own advantages and ideal uses. The accounts offer low commissions and/or spreads. The fact that there are options for Islamic accounts and those geared toward traders with higher volumes helps a Pepperstone review appeal to a wider audience. Some may be hesitant to open an account with Pepperstone since it was founded in 2010 while many competitors have decades of experience, but the management team behind the company has that experience. Additionally, the Pepperstone broker has already proven its usefulness via a long list of awards. While some may also be hesitant due to Pepperstone’s comparatively small instrument offerings, it does have the most popular ones, including cryptocurrencies and an extensive list of forex pairs, making it work for the average trader. The demo account is an expected feature but remains helpful, as potential clients can confirm that they like the features on offer. Our review of Pepperstone encourages you to confirm that this broker offers the instruments you are interested in. If so, go ahead with the demo account to see why Pepperstone has already won so many awards.
- Vast educational tools to help those of all skill levels
- Vast educational tools to help those of all skill levels
- 11 trading platforms
- Leading fees
- No shares or integrated trading
- Information on market model hard to find
- Does not list minimum position size