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ACBservice Forex Broker Review (2019)

Last updated & tested: 2019-11-10

ACBservice is an online brokerage owned and operated by ACB International Ltd and ACB Incorporation Ltd. With a solid background in the wealth management and financial consulting industry, ACBservice has been heavily investing in and expanding its online trading and brokerage offerings. It offers a range of trading, wealth management, consulting, copy trading, training, and analytics services. The combination of wealth management, copy trading and forex trading has proven to be a hit with users, and as you will see in this review of ACBservice, ACBservice forex trading is quickly establishing itself as a disruptive force in the trading scene.

Highlights
  • Winning combination of forex trading and wealth management services
  • Over 4,000 instruments available to trade
  • Copy trading facility available
  • Full-featured wealth management service providing a one-stop shop for your trading needs!
20.
of 29 Forex Broker
ACB
Trader Rating
62%
Go to ACB opinions
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
Headquarters and regulation

UK /Republic of Marshall Islands (FCA)

Fees and Spread

Depends on account type

Lever

up to 1:1000

Market Model

Market Maker

Trading platform

MT5

Mobile Trading & Apps

Demo account

Yes

Trade Offering

656 Currencies

Minimum deposit

$ 300

Services & additional benefits

Live
Hotline
E-mail
Economic Calendar
Videos

1. Trading Offer

1) ACBservice Forex Trading: Lots of choice with good support for exotic currency pairs

ACBservice has been heavily investing in its general and forex trading services recently, and this definitely shows based on the quality of the trading conditions on offer. Currently, ACBservice provides users with access to over 4,000 trading instruments that they can live trade on the market. Once your account is up and running, you are given access to a wide range of financial instruments for live forex trading, such as currency pairs, indices, commodities, metals, stocks, and – most recently – cryptocurrencies. The availability across all financial instrument types is very impressive, and no matter what your preferred asset is to trade, you should be covered.

656
Currencies
Number
15
Indices
Number
1000
Stocks
Number

When it comes to forex trading, all the main trading pairs are well supported, with a decent selection of exotic pairs also available. There are too many currency pairs to list here, but suffice to say, if you can think of it, ACBservice will let you trade it! The broker has also built in a handy search feature into the forex trading section of the website, which makes it very easy to find your desired currency pair.

Trader Rating
3/5
ACBreview_summary_group_1_image
  • Fantastic selection of currencies, commodities, indices, metals, stocks and cryptocurrencies
  • All major currency pairs available to trade – 656 currencies in total covered
  • Great support for exotic currency pairs
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
2. Costs

2) Forex Trading Costs: How much will it cost you?

When it comes to how much ACBservice forex trading will cost you – arguably the most important factor of all – you might be presently surprised. On the currency trading pairs, the spreads on offer are surprisingly tight, and definitely keep up with the competition. Although you might get slightly better spreads on more dedicated forex trading platforms, this would only be by a very small margin. When taking into account all the other features that ACBservice offers, this broker certainly makes a good case for coming out on top!

1:1000
Max Lever
Micro-Lot
Trading size
$ 300
Minimum deposit
Market Maker
Market Model

User accounts must have a minimum of $300 deposited to them before you can get trading. Although some users might argue that this is quite restrictive, I would argue in favour of a higher limit as it ensures that only more serious traders are attracted. Trading on leverage is available, though it is capped at a maximum of 1:1000, which is standard across all platforms due to financial regulations. The spreads will vary across the different instruments, and this information is readily available through the website. Forex and commodity trading will incur a small commission of $5 each, which is comparable to that charged by other similarly sized platforms.

Trader Rating
3/5
ACBreview_summary_group_2_image
  • Low commissions on forex and commodities
  • Up front and transparent about fee structures
  • Tight spreads on currency trading pairs
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
3. Account

3) Accounts: Basic account on offer with added extras

Although many trading platforms these days have various account types on offer to separate pro users from those trading more casually, ACBservice has decided not to make this distinction. All users will have access to the same basic ACBservice brokerage account, which provides the same spreads, margin limits and fee structures. However, our ACBservice brokerage review notes that things differ when it comes to the added services that you can avail. ACBservice also has wealth management and financial consulting options available for those users willing to pay a little bit of a premium to get a more inclusive trading experience. While this is a somewhat novel approach to take, it is one that we would like to see repeated by some of the other brokers.

If you want to “try before you buy”, ACBservice offers a free demo account that you can use once you have signed up. This allows you to test out the platform and the various services that the broker has on offer without committing any cash. After you have got a feel for what the broker has to offer, you can open a full account and get live trading.

Trader Rating
3/5
ACBreview_summary_group_3_image
  • Basic account for “pro” and “novice” users
  • Wealth management options available
  • Financial consultant on hand
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
4. Platform

4) Forex Trading on ACBservice: Award-winning MetaTrader 5 platform

Forex trading on ACBservice is delivered through the MetaTrader 5 trading software. This is by far the most popular trading software, and gives advanced traders all the details and advanced features they could possible want, without making the experience too inaccessible for novice traders.

With more forex traders than ever taking their trading on the go these days, it has become more important than ever to have access to a mobile version of your trading platform of choice. Mobile trading apps are invaluable not only because they allow you disconnect from your desktop computer once in a while, but also because they allow you to be responsive to any sudden changes in the markets.

MT4
metatrader
MT5
metatrader
IOS
Android
Broker owned Software

While ACBservice does not have a dedicated trading app built from the ground up, you can take your account on the go via a third-party app such as MetaTrader 5. To do this, you simply have to go through the relevant app store – be it the Apple App Store or Google Market – and download the MetaTrader 5 app. Once you set up this app on your device, you can find ACBservice available from the list of brokers, and access is then authorised through the website. Although not a completely bespoke mobile platform like some of those on offer with other brokers, the third-party solution more than does the job and offers users a perfectly functional mobile trading experience.

Trader Rating
3/5
ACBreview_summary_group_4_image
  • Trading delivered through the MetaTrader 5 trading platform
  • Support for Windows, iOS and Android
  • No dedicated mobile app, though mobile version of MetaTrader 5 available
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
5. Usability

5) Usability of the Website: Sleek and responsive website with a striking aesthetic

Although you might think that it is an obvious part of the website to get right, website usability can often be somewhat of an issue with some of other brokers. Much of this is simply down to the sheer volume of information and features that have to be accommodated on the webpage itself. Forex trading website designers have to accommodate a lot of visual information and pack in a wide variety of features from account management to legal and regulatory information – a website designer’s worst nightmare! Usability does not appear to be an issue for ACBservice, however, and this reviewer’s experience of using the platform has generally been positive. The website itself is intelligently laid out, and the relevant information is readily available without being overwhelming. The overall aesthetic of the site is very pleasing to the eye – it sports a white and grey marbled effect with a striking red. Although the ancient Greek imagery adorning the website seemed a little cheesy at first, over time it gets to be quite endearing and helps the website to stick out compared to the much more generic-looking competition out there.

Trader Rating
3/5
ACBreview_summary_group_5_image
  • Striking aesthetic that gives it a distinctive look
  • Intelligently laid out website with useful information easy to find
  • Fast, responsive website with no slowdown
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
6. Support

6) Customer Support: Offers financial consulting

Our ACBservice brokerage review found that the level of customer support on offer is generally pretty good, and in this reviewer’s experience, the customer support agents seem knowledgeable and eager to help. You can access customer support through phone, email or via live chat. Two emails are available, one for general information and queries, and the other for account support. Although this might seem like a small detail, the fact that there are two dedicated emails for different types of queries suggests that the broker take things seriously, and it makes the process that little bit more efficient. Customer support agents are on call 24 hours a day, five days a week (Monday to Friday). While this might not seem like the best coverage, the markets are only traded five days per week, so you should be more than covered.

E-Mail
Telephone
Live-Chat
On the spot

Although not strictly “customer support” in the conventional sense, ACBservice also has a financial consultant on hand to answer any queries you might have about your portfolio. This service goes beyond mere technical support and gets much deeper into the nitty gritty of portfolio management. Having a feature like this available makes a great safety net for novice users who might be unsure about how best to maximise their investments and protect themselves from loss. Given how complex investing and trading can sometimes be, the consulting services add to the overall feel that ACBservice is a beginner-friendly trading platform.

Trader Rating
3/5
ACBreview_summary_group_6_image
  • Customer support contactable through email, phone or via live chat
  • 24/5 customer support available
  • Financial consultant available for account and portfolio queries
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
7. Payment

7) Methods of Payment: Topping up your account

When compiling this review of ACBservice, we noted that topping up your account with the broker is a relatively straightforward affair, and if you have used any other similar platforms, then you should know what to expect. Although not having the widest possible number of options out there, all the main methods are covered, such as Visa, Mastercard, Maestro, wire transfers and Tether. In terms of speed and efficiency, the popular e-wallet Tether is probably the quickest option, so it is great to see ACBservice supporting this method. In this reviewer’s experience, deposits and withdrawals were quick and painless, without any major obstacles occurring. You won’t generally get charged for bank transfers or debit card deposits. However, third-party fees might apply in the case of credit card top-ups or via Tether.

  • creditcard
Trader Rating
3/5
ACBreview_summary_group_7_image
  • Major debit/credit cards supported, such as Visa, Mastercard and Maestro
  • Third-party fees may apply
  • Support for popular e-wallet Tether
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
8. Offers

8) Additional Offers: Copy trading, social features and wealth management

One of the most interesting options available on the ACBservice platform is the copy trading feature. Copy trading allows new users to “copy” the trades of leading traders on the website using your own funds. This means that once they execute their trade, it will be automatically copied and executed on your account. For new users with little experience, this can be a great way to generate some profits without having to formulate your own strategy. However, the flipside of this is that if the trade doesn’t go their way, you will also incur a loss to your account. Although this is a common feature on a number of the larger trading platforms, as you can see in our broker comparison, ACBservice has implemented the social trading features very well and it integrates into the platform flawlessly.

E-Mail
Economic calendar
E-Book
Videos
Courses or Seminars
Demo Account

ACBservice also offers wealth management services. This allows you to entrust the management of your portfolio to the ACBservice professionals, who will look after the big-picture portfolio planning for you, such as managing inflation and your overall investment strategy. You can simply connect with the wealth management team through the ACBservice website, and the team of expert advisors will talk you through the next steps.

Trader Rating
3/5
ACBreview_summary_group_8_image
  • Wealth management services on offer
  • Copy trading and social trading available
  • Wide range of educational and training resources through the website
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
9. Regulation

9) Regulation & Deposit Protection: Regulated in UK and Marshall Islands

In this review of ACBservice, we would like to emphasise that the regulatory jurisdiction that a broker falls under can have a large impact on how safe your investment funds are. Certain jurisdictions impose much stricter obligations on how the broker has to handle your investment funds, and what protections you are afforded when things go wrong. ACBservice is operated by ACB International Ltd and ACB Incorporation Ltd. While ACB International is registered in the UK, ACB Incorporation is registered in the Republic of the Marshall Islands. This means that ACBservice should fall under regulatory bodies in both countries, notably the Financial Conduct Authority (FCA) in the UK. While the FCA is a notable regulator that is known for being stringent, much less is known about the Marshall Islands regulator. It would preferable for ACBservice to seek to establish itself in another jurisdiction to give users a little more peace of mind.

FCA
Regulatory Authority
MIFID II
Yes

Additionally, it should be noted that this information can be quite difficult to find on the ACBservice website, and it is only through a bit of digging that you can access it. In the future, it would be great to see ACBservice take this side of things a little bit more seriously and make it easier to access.

Trader Rating
4/5
ACBreview_summary_group_9_image
  • Registered in both the UK and the Republic of Marshall Islands
  • Regulated by the FCA
  • Regulatory information somewhat hard to find
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
10. Awards

10) Awards: Industry buzz but no awards so far

Given that ACBservice is one of the newest players in the forex trading scene, it has not had much of a chance to win any major industry awards as of yet. You should not let this put you off using the platform, however, as there is a fair bit of buzz surrounding this broker in investment and forex trading circles – so big things are definitely on the horizon for ACBservice! Access is provided to the award-winning MetaTrader 5 platform, however, which has one innumerable industry awards. While the lack of awards might ring alarm bells for some, you have to remember that ACBservice is a very young platform compared to some of the other platforms mentioned in our forex broker comparison articles, and a lack of awards doesn’t necessarily indicate a lack of potential.

Trader Rating
3/5
ACBreview_summary_group_10_image
  • Uses the award-winning MetaTrader 5 platform
  • No major industry awards as of yet
  • Lots of buzz around the broker in investment circles
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.

Conclusion: Decent forex trading combined with some good extra features

To sum up this review of ACBservice, and to answer the question posed at the beginning – “is ACBservice good?” – this reviewer’s experience has been generally positive. Although competition is very fierce these days in the forex trading market, ACBservice manages to carve out a distinctive name for itself in an increasingly crowded market. While the actual forex trading experience is very much industry standard with no particularly interesting features on offer, when combined with the other features on offer, ACBservice really comes into its own. We were particularly impressed with the wealth management and financial consulting services on offer, which are surprisingly unique for the industry. These features complement the forex trading side of things perfectly, which helps to make ACBservice more of an all-round investment platform rather than just a forex trading one. For the more hardcore forex traders out there, this might not be what you are looking for. However, if you trade forex as just one part of a broader investment strategy, then ACBservice is just the forex broker for you as it makes it very easy to centralise this in one place. While not necessarily the best forex broker out there, ACBservice is certainly turning a lot of heads in a crowded space – and for this reason, it is worth checking out what it has to offer.

Strengths

  • Great mix of investment and wealth management features
  • Transparent fees and commission structure
  • Support for MetaTrader 5
  • Good mix of educational and analytical resources
  • Financial consulting

Weaknesses

  • Regulatory and legal information difficult to find
  • 24/5 rather than 24/7 customer support
  • New platform with few user reviews
Test result
Total
62%
Ratings
12
Broker
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.
ACB
Go to Broker
Risk warning: Capital can be lost. Terms and conditions apply.

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