Shares in Capita (LSE: CPI) rose more than 4% on Monday morning to 329p, up 14p from Friday’s close of 315p, after the business process outsourcing group issued an upbeat trading update ahead of its Annual General Meeting.
The FTSE company said adjusted group revenue grew 2.9% in the four months to 30 April 2026, in line with expectations.
The standout performer was Pension Solutions, which surged 23.4% — reflecting the full-year impact of the Civil Service Pension Scheme contract — while the core Capita Public Service division, representing 81% of group revenue, expanded 5.8%, driven by higher volumes in Central Government and a one-off uplift from a Northern Ireland contract.
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Chief Executive Adolfo Hernandez struck a confident tone, highlighting “positive and deep engagement” with Inspirit, the buyer of Capita’s private sector contact centre business, with the disposal expected to complete ahead of August’s H1 results. The sale is seen as a key step in simplifying the group and accelerating margin expansion.
On technology, Capita announced it had become the first European BPO to launch on AWS Marketplace Storefront, and reported that AI voice agents deployed for a major local council could automate up to 95% of routine enquiries.
Total contract wins in the period exceeded £750m, up 20% year-on-year. The group reiterated its full-year guidance for low-to-mid single-digit revenue growth in Public Services and mid-teen growth in Pension Solutions.
H1 2026 results are scheduled for 4 August 2026.
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