Given that DEGIRO trades on more than 50 exchanges in 30 different countries worldwide, it may surprise you to know that DEGIRO was founded as recently as 2013. As the brainchild of five former employees at a dominant online broker in the Netherlands, DEGIRO offers a wide range of fee-competitive stocks and investment products that can be traded and accessed through its easy-to-use web trading platform and mobile app. DEGIRO prides itself on having built the app in-house so as to be a highly bespoke tool for their stated 500 000 clients. In this DEGIRO stock broker comparison, we will look at:
Opening an account takes an initial registration of 10 minutes, and there is no minimum deposit. It is quick, painless and, therefore, attractive to novice or low-risk investors. Have the following handy:
Then, you need to complete three steps:
If you’re a UK citizen, you need a mainland UK bank account in local pounds. You can’t make transfers from UK overseas territories or dependencies such as Jersey.
Once you have submitted all the documentation and your account is verified, you get access to the web platform, WebTrader, and can then download the iOS or DEGIRO app Android. No demo is provided and separate software is not required. The lack of a demo isn’t a real bar to trading, thanks to how user-friendly the DEGIRO trading app and platform are. However, there is no research on the DEGIRO app, unlike on some other stock broker tools. There is also a lack of education in general for first-time traders. However, the basic information, such as explanations of order types, is on the website and platform. A glossary on the website or on one of the external-facing communications platforms would have been helpful, though.
Given the spate of high-profile data breaches worldwide in 2018, one of the first things any stock broker comparison needs to look at, and that an investor is likely to be vigilant about, is if trading is secure and whether the funds invested are financially safe.
DEGIRO’s external communications channels go into great depth about what kind of personal data is collected and why, and stress that extreme security measures are in place to protect client accounts and data, without offering details on how exactly its trading platform is secured. DEGIRO is supervised by the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) to ensure its adheres to the provisions of the Personal Data Protection Act. Sophisticated, two-step verification logins and other online security features are evident.
DEGIRO is not a bank, and as such cannot – and does not – use your money for its own business purposes. If this were to be the case and DEGIRO lost money in the process, your financial inputs would be at risk. Instead, your money is held in a custody account in the form of cash funds, run by an independent legal custodian. As such, it is ring-fenced from any exposure to DEGIRO’s business dealings. This means that were DEGIRO declared bankrupt, it would not affect your money in cash funds.
Following on from the above discussion, the next logical inquiry you are likely to have is about how DEGIRO is regulated.
As a Dutch company, DEGIRO is a licensed investment firm based in the Netherlands. As such, the Netherlands Authority for the Financial Markets (AFM) and the Dutch Central Bank (DNB) financially supervise DEGIRO. DEGIRO also performs its licensed investment services abroad from the Netherlands, under the so-called ‘MiFID passport’ or ‘MiFID cross-border service’ regime. However, DEGIRO is also registered with other supervisory bodies in other countries in which it provides services. In the UK, DEGIRO is registered with the Financial Conduct Authority (FCA).
As for investor protection, the applicable investor protection scheme, given that DEGIRO is Netherlands based, is the Dutch Investor Protection Scheme (Beleggerscompensatiestelsel), as DEGIRO is a licensed investment firm authorised by the Netherlands Authority for the Financial Markets (AFM) for the provision of investment services.
Under this scheme, individual clients are protected up to €20,000. This usually applies in the event of a catastrophic occurrence, which would have to be severe indeed, given that your money is held in cash funds in custodian trusts. Should you need to know exactly under what circumstances this protection payout will kick in, you’ll find information about the Dutch Investor Protection Scheme in English on the Dutch Central Bank or De Nederlandsche Bank website.
The DEGIRO app is accessible, especially for first-time users, and presents you with a fast, efficient trading capability from anywhere in the world, at any time. There are two trading platforms:
The app lacks some frills and fancies but is efficient nonetheless, and this is where it really shows that the app was created in-house and tailored to DEGIRO client needs. You can access your portfolio, stream quotes, obtain market news and access a range of order capabilities. Notably missing is any kind of substantial research. The trading platform is also not very customisable. The app’s main features are the following:
The app has all the important functionalities of the web trading platform, so let’s now take a closer look at WebTrader, the platform, in this DEGIRO review. When you log in to the platform, you’ll see the following, which is practical and not too overwhelming:
You can hide the first two if you wish, but not the price data or news. That is about as much customisation as is offered here.
Navigate your menu for further options. It is logically set out and the search console brings up results in different asset classes as it relates to one company, which is convenient. For example, if you search for ‘XYZ oil’, you’ll retrieve information on futures, stocks, warrants and anything else related in the form of an interactive indicator chart. The chart cannot be saved and this may have been deemed futile, given the changing nature of the information.
After placing your order instruction, you’ll get an email confirmation. At this point, SMS/text message notifications are not yet available, but the company has a stated commitment to innovation and it may be one of the improvements on the cards.
DEGIRO offers shares, bonds, options, futures, ETFs, investment funds, leveraged products and warrants as instruments.
These are the order types:
If you are a UK customer, the only way for you to transfer funds in or out of your account is by bank transfer. This is a drawback but the upside is that DEGIRO does not charge you to make transfers or deposits when you do a bank transfer specifically.
DEGIRO has fairly restrictive and finite rules for accepting money transfers. Firstly, you must be transferring money from one of the accepted countries as stated on their website. The funds must also be held in your name and transferred as such. The funds reflect in two to three days on WebTrader.
When transferring to your bank account from WebTrader, DEGIRO says this takes about three days, but in reality, funds sometimes show up in 24 hours.
So, while you only have one option for moving your money in and out, the process is expedient, generally quick and cost-effective.
You can contact customer service by phone or email, but there is no live chat option. The customer service agents are helpful and very knowledgeable, and there is a decent response time.
If you are from one of almost 20 countries listed by DEGIRO, you can speak to a customer service agent in your native language. This is a good innovation, as many other call centres are in English only. The trading desk is open weekdays from 7 am to 9 pm, providing more extended hours than many other brokerage houses. The customer service desk also operates within these hours. However, they are not contactable over weekends, which may inconvenience some clients.
You can also email customer support, with DEGIRO promising to reply ‘as soon as possible’. In reality, though, you can expect a return email in a day. The focus of the answers is on quality, not length. It is unlikely you won’t get a thorough answer to your query and it is mostly the case that you won’t have to fire off a follow-up email or make a call.
If you prefer to make orders via the order desk, a small fee is charged, whereas no fees are applicable if you do so via the trading platform and app.
Would we back this company as the best DEGIRO stock broker? That depends on your purposes. According to the DEGIRO website, you will save 85% of your transaction fees compared to industry competitors, which does not seem to be an exaggeration. This is one of the main reasons fuelling their continued success as a disruptive model of stock broking. Given the no-frills approach, the access to international markets is very good and the DEGIRO trading app ranks highly in Google Play and the Apple iStore.
It is, therefore, perfectly suited to you if you know what you’re doing and need quick, no-fuss trades at a substantially lower cost, or if you’re quite new to trading. DEGIRO also offer tutorials and lessons about investing.
Some drawbacks are a lack of funding and withdrawal options, as well as a lack of ISA and SIPP account options.